Patient Policy
Revere Clinics’ Deposit and Cancellation Charge Policy
A ÂŁ100 booking fee is required to secure consultations with our doctors, and a ÂŁ50 booking fee is required for appointments with our practitioners. This applies to all new patients and, in some cases, existing patients.
The booking fee can be used towards the cost of your treatment or prescribed products should you decide to proceed.
If you need to cancel or reschedule your appointment, we kindly ask for at least 48 hours’ notice. Cancellations or appointment changes made with less than 48 hours’ notice will result in the booking fee being forfeited.
Why do we do this?
Our clinics are extremely busy, and we strive to keep our prices reasonable and waiting lists to a minimum. We run all aspects of our clinics as efficiently as possible. If a patient does not attend their appointment we then have a doctor, therapist and treatment room standing empty. The deposit is specifically taken to discourage last minute cancellations and non-appearances.
We fully understand that from time to time, last minute difficulties do arise and that you may need to make changes to your appointment. We will always be as accommodating as possible to assist our patients. In extenuating circumstances, the clinic may ask you to provide a written evidence of the reason for your non-attendance. The clinic reserves the right to change their policy on a case by case basis.
To notify the clinic about cancelling or rescheduling an appointment, please email us at info@revereclinics.com or call 0207 486 8282 for Harley Street clinic.
